The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Luxurious
“The duplex room was a dream come true—spacious, beautifully appointed, and with the convenience of two bathrooms. It was perfect for our stay!” view full review
Double Shower Delight
“I was blown away by the unique double-shower cubicle in the bathroom. It made for a refreshing and relaxing experience every morning.” view full review
Breakfast Bliss
“The breakfast selection was delightful! Whether I chose the cooked options or the buffet, everything was delicious and the staff made sure we were well taken care of.” view full review
Comfortable Retreat
“Our room had a fantastic living area that provided a cozy space to unwind after a day of exploring, making it the perfect retreat in the heart of the city.” view full review
Borgo Santi Apostoli 60/64 Via Borgo SS Apostoli 60/64
Rooster Restaurant Firenze
220 m
Via Porta Rossa
Colle Bereto
120 m
Piazza Degli Strozzi 5/r
Temakinho Florence Strozzi
60 m
Piazza degli Strozzi 14/15 Rosso
Hostaria il Desco
280 m
Via delle Terme 23/R
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
10.0
Service
8.8
Dining
6.4
Guest reviews
8.2/10
based on 5 reviews
9.3
9.3/10 based on 857 reviews
Ian
United Kingdom,
March
2024
8.2/10
My stay at the hotel was a mix of highs and lows. The rooms were very nice and comfortable with a complimentary mini bar that was restocked daily, but the price was on the higher side. The service was exceptional, with friendly and helpful staff, though the dining options fell short for a 5-star hotel. The location was exceptional, making it easy to explore Florence on foot.
Rooms
8.0
The rooms were very nice and comfortable with a complimentary mini bar that was restocked every day.
Service
9.0
The staff were very friendly and always went above and beyond to assist with anything we needed, from booking restaurants to providing impromptu Italian pronunciation lessons.
Location
10.0
The hotel's location was exceptional, allowing easy access to all the key attractions, shopping, and dining options in Florence.
Dining
6.0
The dining experience was not up to the standards expected from a 5-star hotel, although they did offer an excellent happy hour during the day.
Facilities
8.0
The facilities were well-maintained and provided everything needed for a comfortable stay.
Edward
United States,
December
2023
8.6/10
My stay at the hotel was wonderful. The rooms were spacious, nicely appointed, and perfect for enjoying city living in Florence. The lack of natural light was a downside, but the overall experience was great. The service from Helenia and the staff was exceptional, making our stay even more enjoyable. The location was ideal, within walking distance of all the main attractions. The dining options were varied, although some dishes were underwhelming. The facilities were excellent, enhancing our stay even more.
Rooms
8.0
The rooms were plenty big, nicely appointed, and perfect for city living in Florence. However, the lack of natural light made them a bit stuffy.
Service
9.0
The service, especially from Helenia, was incredibly helpful and friendly. They went above and beyond in assisting with restaurant recommendations and reservations.
Location
10.0
The hotel's location was perfect, allowing easy access to all the main attractions in Florence. The proximity to both the Ponte Vecchio and the Duomo was a highlight.
Dining
7.0
The dining experience offered a variety of options, but some dishes were underwhelming. Despite this, the service and convenience were excellent.
Facilities
9.0
The facilities were superb, offering everything we needed for a comfortable and enjoyable stay.
Walter
United Kingdom,
December
2023
8.6/10
I was impressed by the hotel's cleanliness and comfort. The service was warm, professional, and extremely helpful. The central location made exploring Florence a breeze, and I loved the nearby Piazza della Repubblica square. The dining experience was satisfactory, but there were some minor issues. Overall, a great stay with some room for improvement.
Rooms
8.0
The rooms were super clean, spacious, and well-facilitated, offering a comfortable stay.
Service
9.0
The staff was caring, kind professionals who went above and beyond to enhance my experience. Their assistance in planning activities was invaluable.
Location
10.0
The hotel's central location was perfect for exploring Florence on foot, with easy access to major attractions and transportation links.
Dining
7.0
The dining options were varied, and I particularly enjoyed the continental breakfast with delicious options. However, some inconsistencies in pricing were a minor letdown.
Facilities
9.0
The hotel offered a range of facilities that catered to my needs, enhancing my overall experience.
John
United States,
November
2023
8.4/10
My stay at the hotel was quite pleasant. The rooms were clean and comfortable, and the staff was very friendly and accommodating. However, the dining experience left something to be desired with limited food options. The location was perfect, right in the heart of Florence, making it convenient to explore the city. The overall value for money was good, although there were some minor drawbacks.
Rooms
9.0
The room with the jacuzzi was clean and comfortable, offering plenty of space and cozy beds. The separate work area and bedroom door allowed for privacy and convenience.
Service
8.0
The staff was highly skilled in customer service and very helpful and caring. They made sure to address any issues promptly, although there were a few exceptions that impacted my stay.
Location
10.0
The hotel is in the prestigious area of Florence, within walking distance to all attractions but away from the crowded parts of the city. It was ideal for exploring the city center.
Dining
7.0
The dining experience was adequate, but I was disappointed by the limited food variety and unexpected charges for specific requests. Nonetheless, the location was great for accessing major sites.
Facilities
8.0
The hotel offered a spa bookable per room, enhancing the overall experience, and the glazed cakes provided were a nice treat.
David
United States,
May
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were better than advertised, providing a cozy place to relax after exploring Florence. Unfortunately, I had trouble sleeping for two nights and had to switch rooms, causing me to miss out on some tours. However, the discounted room rate was a plus.
Rooms
7.0
The rooms were just comfortable enough for a relaxing stay.
Service
9.0
The service was top-notch, with friendly and competent staff who helped me plan my activities and even looked after my bags before check-in.
Location
10.0
The hotel's location was ideal, within easy walking distance of all attractions in the center of Florence.
Dining
5.0
The dining options were a drawback with limited selection, especially for vegetarians.
Facilities
8.0
The hotel had great service and was conveniently located near all major sights.